Automated Solutions for Smarter Reverse Logistics

Reverse logistics can quickly become chaotic, slow, and labor-intensive, especially in high-volume e-commerce, retail, or omnichannel operations. Tompkins Robotics provides flexible systems that streamline reverse logistics — helping you route and sort returned items faster while minimizing manual handling.

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How We Automate Returns Processes

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High Performance Returns System 

  • Returned items are inducted into tSort by operators or conveyors

  • Each item is automatically scanned as it enters the system

  • tSort robots sort items based on preset rules like condition or SKU

  • Items can be sorted to multiple destination types within the same system, including bins or gaylords

  • Returns and outbound orders can be processed in one tSort system

tSort Automated Returns System

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High-Density Robotic Putwall for Returns 

  • Returned items are sorted into tSort3D robotic putwalls, which seamlessly integrates with tSort and other sortation systems

  • Items are sorted into containers within the putwall based on your preset rules

  • Completed containers can be removed individually or entire mobile putwalls can also be moved when ready

tSort3D Returns System

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Flexible Mobility for Your Returns

  • Returned packages can be placed onto tSortPost robots from anywhere in your facility

  • The robots handles flats, polybags, mail pieces, totes, and cartons

  • Packages are transported to designated destinations including inspection, cleaning, or staging areas

  • Returns and outbound orders can be processed in one tSortPost system

 

Robotics Inbound Operations

Benefits of Tompkins Robotics Returns Solutions

Automated Receiving Operations

Automated Returns Operations 

Quickly and accurately route items by condition, SKU, or disposition, reducing manual sorting errors and accelerating return-to-shelf

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Maximize Space Utilization

Modular systems allow you to handle more returns per square foot without requiring fixed infrastructure like conveyors or expanding your footprint

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Handle Diverse Item Types

Adapt to new, used, or repairable products without reconfiguring your sorting workflow 

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Scale Rapidly for Peak Returns

Deploy and expand returns automation to handle seasonal spikes, post-sale returns surges, or unexpected volume changes

Automated Warehouse Receiving

Seamless System Integration

Connect with WMS, ERP, and existing fulfillment systems to optimize the entire reverse logistics flow

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Continuous Process Improvement

Leverage intelligent software to monitor, track, and optimize returns routing and sorting in real time


Expert Insights on Robotic Sortation


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