Automated Solutions for Smarter Reverse Logistics
Reverse logistics can quickly become chaotic, slow, and labor-intensive, especially in high-volume e-commerce, retail, or omnichannel operations. Tompkins Robotics provides flexible systems that streamline reverse logistics — helping you route and sort returned items faster while minimizing manual handling.
How We Automate Returns Processes
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High Performance Returns System
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Returned items are inducted into tSort by operators or conveyors
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Each item is automatically scanned as it enters the system
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tSort robots sort items based on preset rules like condition or SKU
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Items can be sorted to multiple destination types within the same system, including bins or gaylords
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Returns and outbound orders can be processed in one tSort system
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High-Density Robotic Putwall for Returns
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Returned items are sorted into tSort3D robotic putwalls, which seamlessly integrates with tSort and other sortation systems
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Items are sorted into containers within the putwall based on your preset rules
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Completed containers can be removed individually or entire mobile putwalls can also be moved when ready
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Flexible Mobility for Your Returns
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Returned packages can be placed onto tSortPost robots from anywhere in your facility
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The robots handles flats, polybags, mail pieces, totes, and cartons
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Packages are transported to designated destinations including inspection, cleaning, or staging areas
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Returns and outbound orders can be processed in one tSortPost system
Benefits of Tompkins Robotics Returns Solutions

Automated Returns Operations
Quickly and accurately route items by condition, SKU, or disposition, reducing manual sorting errors and accelerating return-to-shelf

Maximize Space Utilization
Modular systems allow you to handle more returns per square foot without requiring fixed infrastructure like conveyors or expanding your footprint

Handle Diverse Item Types
Adapt to new, used, or repairable products without reconfiguring your sorting workflow

Scale Rapidly for Peak Returns
Deploy and expand returns automation to handle seasonal spikes, post-sale returns surges, or unexpected volume changes

Seamless System Integration
Connect with WMS, ERP, and existing fulfillment systems to optimize the entire reverse logistics flow

Continuous Process Improvement
Leverage intelligent software to monitor, track, and optimize returns routing and sorting in real time


