1 min read
Watch our recap video to see what pharmacy leaders were talking about during the event
NACDS Total Store Expo 2026 Recap
At NACDS Total Store Expo 2026, pharmacy leaders highlighted the challenges reshaping fulfillment—from pharmacy closures and labor pressures to rising costs and growing prescription volumes.
A clear theme emerged: centralized fulfillment and automation are becoming increasingly important as pharmacies look to reduce costs, support their workforce, and improve the patient experience. Leaders also emphasized the need for flexible, scalable solutions that can support lower-volume operations, multiple fulfillment channels, and changing demand.
Other key themes included:
-
Workforce support: Using automation to reduce manual work and free pharmacists for higher-value, patient-facing activities.
-
Omnichannel fulfillment: Supporting retail pickup, home delivery, mail, and other channels from a single operation.
-
Speed and efficiency: Reducing fulfillment cycle times and improving multi-prescription order processing.
-
Smarter automation: Leveraging AI, analytics, and predictive intelligence to prevent bottlenecks and optimize operations.
-
Flexibility and scalability: Building systems that can adapt to changing volumes, new market demands, and unexpected events.
Explore Our Healthcare Customer Case Studies
Discover How Tompkins Robotics Can Optimize Your Operations
