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Tompkins Robotics Launches Robots-as-a-Service (RaaS) Program to Help Companies Meet Customer Demands Without Upfront Investment

Published: Apr 27 2020
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Tompkins Robotics Staff
Tompkins Robotics Staff

Tompkins International business unit offers its award-winning, fully modular t-Sort system through a new subscription service

RALEIGH, N.C. Tompkins Robotics, a business unit of Tompkins International, has launched a new Robots-as-a-Service (RaaS) program for its customers, enabling retailers, third-party logistics (3PL) providers and other businesses to rapidly deploy the company’s t-Sort autonomous mobile robot (AMR) solutions with minimal to no capital expenditures.

“E-commerce has been growing at rapid rates and the current coronavirus situation has further amplified the situation, particularly in segments like grocery, which are currently experiencing double digit growth and struggling to meet rapidly evolving consumer demands,” said Mike Futch, president of Tompkins Robotics. “In these uncertain times, our RaaS program enables cash-constrained companies to immediately capitalize on the benefits of automation through a pay-as-you-use model where you only pay for actual usage as opposed to traditional warehouse operations. In addition, the RaaS model is an operational expense, and a system can be expanded, reduced, relocated or terminated by the customer.”

Ideal for small to large distribution operations, t-Sort is a portable, scalable robotic sortation system that operates similar to a tilt tray or crossbelt sorter without a fixed track, with independent robots that move freely along the shortest path to any divert or induction station. Its applications include e-commerce, retail replenishment, returns, shipping and can even be deployed in the backroom of a postal or retail location. Tompkins Robotics’ AMR suite also features the t-Sort Mini for sorting small and lightweight items, as well as the t-Sort Plus, which is capable of handling items up to 66 pounds—six times the weight of the original t-Sort solution.

Robots are already being explored by many businesses as an attractive solution to combat rising costs and address an ongoing labor shortage. In addition to avoiding a large upfront investment, the Tompkins Robotics RaaS program offers companies complete portability, unmatched flexibility and the ability to scale as needed. Additional robots can be added or removed instantaneously.  The system can also be relocated to a different operation within just a few days—a great perk for retailers or 3PLs that need to ramp up for peak seasons or unforeseen market changes.

In addition to the t-Sort system, Tompkins Robotics’ RaaS program also includes the Tompkins Warehouse Execution System (tWES), help desk support, major maintenance and repairs, software licensing and all physical assets required to run the system. To learn more about Tompkins Robotics’ RaaS program, please visit or contact us at

About Tompkins Robotics

Tompkins Robotics, a business unit of Tompkins International, is focused on the robotic automation of distribution operations. Our primary system, t-Sort, consists of autonomous mobile robots that sort a wide range of items and parcels to consolidation points. t-Sort is a portable, automated material handling sortation system that is creating a huge paradigm shift in the supply chain and how the basic distribution function of order fulfillment is accomplished. We continue to expand this core system with complementary robotic systems to automate processes in fulfillment operations. Our systems maximize performance with mobile, scalable and flexible robotics solutions that grow and change on demand to meet customer needs. We create profit and value for our clients, making them more agile and adaptable to the highly dynamic changes in the marketplace. For more information, please visit

About Tompkins International

Tompkins International is a global supply chain consulting and solutions firm dedicated to helping clients achieve supply chain excellence and profitable growth. Founded in 1975, Tompkins has integrated its decades of experience in strategy, commerce, logistics and technology into an ecosystem of four business units: Supply Chain Consulting, Material Handling Integration, Robotics and Applied Technologies. By combining best-in-breed services and technologies, Tompkins delivers a true end-to-end supply chain solution enabling clients to improve the customer experience and ensure long-term success. Tompkins is headquartered in Raleigh, North Carolina and has offices throughout North America and in Europe and Asia. For more information, please visit

In response to COVID-19 and limiting travel, Tompkins Robotics is now offering interactive virtual tours using a variety of stationary and roaming cameras throughout the facility.  We have the capability to demonstrate five t-Sort systems with various configurations, robots and functionalities.  The main demonstration system includes three different induction types: manual, robotic and A-frame.  Our systems are capable of e-commerce order fulfillment, store replenishment, backroom and parcel / postal sortation.  We can demonstrate the original t-Sort robotic system in multiple dual level configurations and an elevator system to move robots between the levels.  Our larger t-Sort Plus robots run on single level systems with both tilt tray and crossbelt options.  In the very near future we will demonstrate the new t-Sort Mini in an additional system. We have a wide variety of inventory to demonstrate products including general merchandise, apparel, grocery, fragile goods, odd sizes and shapes and a wide range of product weights.  You will also have a chance to learn about the technologies that are integrated into our system such as automated induction, automated charging, integrated weight and dimension capture, our proprietary wireless network and Warehouse Execution System (WES), new innovations such as our automated sorter exit solution and more.  And if mobility and flexibility are important to you, we can demonstrate how easy it is to reconfigure a system, remove or add a sort table, and even fold a table into a smaller footprint for move or transport.