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Nordstrom Removes BOPIS Silos Between Banners

Published: Oct 19 2020
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Tompkins Robotics Staff
Tompkins Robotics Staff
 

Nordstrom is turning its Nordstrom Rack off-price stores into one-stop online order pickup locations for all of its banners.

The luxury retailer is introducing online order pickup at U.S. Nordstrom Rack stores for Nordstrom.com, NordstromRack.com and HauteLook.com orders. Nordstrom is also enabling all Nordstrom Rack stores to fulfill online orders for customers.

Later in 2020, customers will be able to pick up U.S. NordstromRack.com and HauteLook.com orders at Nordstrom stores and Nordstrom Local service hubs. In January, the retailer started piloting robotic sorting technology from Tompkins Robotics and Attabotics for the purpose of connecting inventory across its stores and facilities within a market.

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In response to COVID-19 and limiting travel, Tompkins Robotics is now offering interactive virtual tours using a variety of stationary and roaming cameras throughout the facility.  We have the capability to demonstrate five t-Sort systems with various configurations, robots and functionalities.  The main demonstration system includes three different induction types: manual, robotic and A-frame.  Our systems are capable of e-commerce order fulfillment, store replenishment, backroom and parcel / postal sortation.  We can demonstrate the original t-Sort robotic system in multiple dual level configurations and an elevator system to move robots between the levels.  Our larger t-Sort Plus robots run on single level systems with both tilt tray and crossbelt options.  In the very near future we will demonstrate the new t-Sort Mini in an additional system. We have a wide variety of inventory to demonstrate products including general merchandise, apparel, grocery, fragile goods, odd sizes and shapes and a wide range of product weights.  You will also have a chance to learn about the technologies that are integrated into our system such as automated induction, automated charging, integrated weight and dimension capture, our proprietary wireless network and Warehouse Execution System (WES), new innovations such as our automated sorter exit solution and more.  And if mobility and flexibility are important to you, we can demonstrate how easy it is to reconfigure a system, remove or add a sort table, and even fold a table into a smaller footprint for move or transport.